Data Collection Featured Blog Insights

Customer-centricity. Pt. 1 – Listening to your customer

Stuart Cohen explores customer-centricity, highlighting active listening, strategic partnerships, and insights that drive business success.

Reporting & Analysis Analytics

How to Get More from Your NPS Score with Predictive Analytics

How likely is it that you would recommend [us] to a friend or colleague? It’s the question heard round the world - so to speak - thanks to the Net Promoter®...

Reporting & Analysis Analytics

The Benefits of Displaying Product or Group Differences Using Biplots

Biplots are among the most commonly used tools for describing and displaying differences of various products or group segments on multiple attributes or...

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Customer-centricity. Pt. 1 – Listening to your customer

How to Get More from Your NPS Score with Predictive Analytics

The Benefits of Displaying Product or Group Differences Using Biplots

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